See the value that our InControl service gives you. Compare the different service levels and choose the one that best fits your needs.
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Price per Server |
$50 |
$150 |
$225 |
Price per Workstation |
$10 |
$25 |
$45 |
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24x7 Automated Monitoring |
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Uptime Reports |
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Servers
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24x7 Automated Monitoring |
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Windows Services (Applications, OS) Monitoring |
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Automated Services Restarting (Alerts Generated if Service Fails to Start) |
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Drive Space Monitoring |
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Backup Success and Failure Monitoring† |
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User Account Administration |
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File Sharing Administration |
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Printer Setting Management |
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Unlimited Phone Support |
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Unlimited Remote Control Support |
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Unlimited On-site Support |
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Antivirus Software Management and Updates** |
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Regular On-Site Maintenance |
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Quarterly |
Monthly |
Test Peripherals
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Data Restore to Verify Backups
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Review and Update Network Documentation
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Audit Basic Firewall Configuration
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Group Policy Changes |
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Server/Workstation Security Configuration Changes |
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Backup Configuration Changes |
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Reset Print Queues |
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Antivirus Configuration Changes |
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Workstations
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| Break-fix Services |
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Antivirus Client Monitoring** |
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Windows Event Monitoring |
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Performance Monitoring |
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Drive Space Monitoring |
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Unlimited Phone Support |
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Unlimited Remote Control Support |
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Unlimited On-site Support |
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On-Site System Setup for New Workstations and Laptops |
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Microsoft Patch Management* |
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Network Devices
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24x7 Automated Monitoring |
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Site Hardware Inventory |
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Uninterruptible Power Supply Monitoring*** |
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Reporting |
Weekly Server Status Reports via Email |
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Monthly Site Reports via Email |
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Report Availability |
NA |
6 months |
1 year |
Other
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Rate Discount for Services not Covered by Service Agreement |
5% |
10% |
15% |
Additional Services
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Email Security Subscription
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NA |
Starting at $22 |
Web Security Subscription
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NA |
Starting at $30
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Monthly full server system backups (per server) *up to 25GB |
$200 |
$175 |
$150 |
Firewall management |
$150 |
$150 |
$150 |
Additional Charge for Critical Applications (Exchange, SQL, other critical applications) |
$150 |
$150 |
$150 |
